Sheryl Garrett: Financial Planning on YOUR Terms (TAM Classic)

IN THIS EPISODE, THE ANNUITY MAN AND SHERYL GARRETT DISCUSS:
- The role of a financial planner
- How the industry should be
- Hiring the right planner
- Being aggressive with cash flow
KEY TAKEAWAYS:
- Many personal, financial, economic, and psychological things are coming together all at once. The planner’s role is to help clients see through all of that and reach out to the appropriate specialist when they need certain products or services fulfilled for the clients.
- Everybody has questions about their personal finances. People in the industry should be working towards making it easier for people to understand finances.
- Don’t hire anybody with disciplinary issues on their records. There are plenty of people to pick that don’t have any on the record. Make sure the person you’re talking to is working as a fiduciary.
- We need to be aggressive about our cash flow. Aggressive, conscious of where our money is going, where it’s coming from, and how it will move in the future.
"We’ve been trained to go get a second opinion if we have a significant medical issue come up, but why in the world do we not get a second opinion if we’re getting ready to make a decision as significant as retirement." — Sheryl Garrett.
Connect with Sheryl Garrett:
Website: https://garrettinvestmentadvisors.com/
LinkedIn: https://www.linkedin.com/in/sherylgarrett/
Twitter: https://twitter.com/SherylGarrett
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FUN WITH ANNUITIES (r)
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[Music]
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welcome to fun with annuities where
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every single week I welcome a celebrity
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guest expert that can help you maximize
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chapter 2 of your life listen learn
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laugh and love every minute of the most
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unique Financial podcast on the planet
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let's get to
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[Music]
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it welcome to fun with annuities I'm
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your host Stan the annuity man America's
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annuity agent I am so glad you joined me
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today we actually have royalty in our
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midst her name is Cheryl Garrett I'm
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gonna talk to you I'm gonna talk to her
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for the full time period and maybe go
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over that because she is so
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knowledgeable and I'm so happy that
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she's here but let me tell you a little
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bit about her and then I'll have you her
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go into details about who she is and how
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she came to this place of uh of Fame in
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the financial planning World she's the
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co-founder of Garrett investment
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advisers now known as cgn advisors and
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had she's been called The All-American
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planner because she is kind of the
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starter of this Fe only hourly based
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financial planning model um she started
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Garrett Planning Network in 2000 she's
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been recognized six times by invest
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investment advisor magazine as one of
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the most in influential people in
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financial planning um we could keep
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going she's won just about every award
1:29
Bo out there um and a recent podcast
1:34
guest who I had on Rick Ferry is a
1:36
protege of hers and she said before we
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got went on that she's a u the kind of
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the leader of his fan club and vice
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versa but both of them pound the table
1:46
on simplistic fee only planning and I
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think that's very very important I mean
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she has been in front of Congress and
1:53
the house subcommittee on Financial
1:54
Services she has authored and
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co-authored several uh you know books
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and magazine columns I mean you're going
2:02
to know who she is because you're going
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oh wait a minute I read something with
2:05
her she's been in everything and she's
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written books like Garrett's guide to
2:08
financial planning just gave me the
2:10
answers the last s is a dollar sign
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money without matrimony personal finance
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workbook for
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dummies um Etc we could keep going on
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but Cheryl Garrett is
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the I mean even President Obama
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recognized her as just just for the
2:28
things that she's done
2:30
in this country and she continues to
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give we're going to go into that but
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without further Ado Rockstar Cheryl
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Garrett welcome to fun with
2:41
annuities I'm delighted to be here but
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I'm like completely
2:46
humbled well you should I mean you've
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accompl no I mean you've accomplished a
2:52
lot in the world of financial advice
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where more bad than good yeah it's easy
2:59
to stand Out Among the
3:01
crowd I guess right I guess you're right
3:03
about that tell me let's go back to 1999
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going into
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2000 and you're thinking to yourself you
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know what pioneers take all the arrows
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why don't I start a Planning Network
3:16
yeah take us through
3:18
that um it wasn't any any thought along
3:21
those lines well not quite a little bit
3:25
of my brain went there but most of it it
3:27
was I was out there employed by myself
3:32
saying I can serve my clients the best
3:36
way that I feel they need to be taken
3:39
care of I have the freedom and liberty
3:42
to go wherever and and access whatever
3:45
it is that they need and I charge for my
3:48
time I don't charge for assets I don't
3:50
charge by their body weight mass inex or
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any other squirely kind of measurement
3:57
but just for my time
4:00
um and it seemed quite simplistic and I
4:04
was finding out that I was getting a lot
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of attention within our industry because
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I was doing something so abnormal as to
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not manage money and not sell products
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um and I still got paid for the time
4:18
that I was spending and so you know it
4:21
all basically boils down to what do you
4:24
have I mean we all make money but we all
4:27
make money in different ways and as a
4:29
general practitioner financial planner
4:32
type of
4:33
person I would talk to people about all
4:36
different kinds of subjects from you
4:39
know can we afford to relocate if we did
4:42
should we add that room um you know how
4:45
should I take a distribu I mean
4:48
Investments Insurance um I mean that may
4:52
be part of it but a lot of it is cash
4:54
flow a lot of it's dreams and Ambitions
4:58
and fears and um you know how can we
5:01
cope with the Mother-in-law moving in
5:03
and um you know there's a lot of of
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personal financial
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economic um psychological things that
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are coming together all at once and I
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see the the generalist um planner role
5:17
as to kind of help clients see through
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all of that and and reach out to the
5:23
appropriate Specialists when they need
5:25
certain products or Services fil
5:27
fulfilled for the clients um and so I
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started deciding to um you know I was
5:34
going to offer this service to
5:37
individuals um selling my time and I was
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actually at the point where I didn't
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know whether they would sit down for a
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meeting but uh um within a couple of
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years it became such a beloved service
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in my city of Kansas City at the time
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that um I had to stop taking new clients
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um you know within two years that's how
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simply by charging for my time um and
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finding that there's awful lot of people
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that need advice and um you know need to
6:09
bounce off ideas or I've just been
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offered something you know can I take
6:14
advantage of it how will it fit in and
6:17
that kind of thing and so um it just
6:20
provided that unique way of access and I
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got contacted by a whole lot of advisers
6:27
around the country and they said I want
6:29
to do what you're doing and I didn't
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know whether we would have a dozen Study
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Buddies around the country that help
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support each other to um you know be
6:41
able to serve our clients without going
6:43
insane or if we would turn into you know
6:47
a multi- thousand member um well kind of
6:51
the fee only equivalent to a broker
6:53
dealer um as one of my early colleagues
6:58
had suggested that we do and I said well
7:02
um you know I'm a lot more about
7:04
flexibility and and the practitioner the
7:07
professionals personal judgment um
7:10
because they're the ones on the hook I
7:12
don't want to be dictating for people
7:15
but I found out that there was a lot of
7:17
people interested in this and and um
7:20
aligning yourself with like-minded peers
7:23
regardless of the industry that you're
7:24
in is usually a dang good thing um and
7:29
the fact that we can help support each
7:30
other there is an immense amount of
7:33
opportunity to help people out there and
7:36
we just like you had found out in your
7:39
discussions with Rick Ferry a charging
7:41
for your time there's no barrier to
7:44
entry other than you know how much how
7:48
much time do I need to spend with you um
7:50
and are you willing to pay for that and
7:52
if so we can get going so um it's pretty
7:56
clear transparent and it applies
7:59
to the areas of personal finance that um
8:04
most of the time advisers don't get paid
8:06
to focus on and often that's where we do
8:10
need to spend some serious time in
8:12
addition to traditionally paid um areas
8:17
so I like the ability to be truly
8:20
holistic and go where the client needs
8:22
me to go um we're talking to Cheryl
8:24
Garrett and she has she has um created a
8:27
firm called the Garrett Planning Network
8:30
M and we're going to have the the a
8:32
permanent page on our site for her so
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you can go to these links if you want to
8:36
write it down it's Garrett g a r r TT
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Planning Network all onew
8:43
word.com and what it is is what she just
8:45
described it's a in essence a it's not a
8:49
broker dealer but it's it's it's a
8:51
conglomeration of fee only advisers
8:54
across the country that
8:56
follow the same type of principles that
8:58
Cheryl initially laid out um but I think
9:02
what's interesting Cheryl is I come from
9:04
the broker dealer world of Dean wooder
9:06
pay Weber Morgan Stanley UBS where we
9:10
transitioned from transactional I was
9:12
there during the transactional years to
9:13
then its fee fee based where it's based
9:17
on an asset under management but what I
9:19
think is
9:20
fantastic is what's happening right now
9:23
and you're the you're the pioneer of
9:24
this which is it's not about the assets
9:28
under management you know and you you
9:30
hear the advertising on TV without
9:32
mentioning names that you know we're
9:33
sitting on your side of the table you
9:36
know when when you're um when your
9:38
portfolio goes up we get paid more Etc
9:41
um they also get paid when it goes
9:43
down okay yeah so I'm not putting them
9:47
down and I'm not going to call them out
9:48
they do enough advertising we know who
9:49
they are but I do you see this as a
9:53
trend that keeps growing because
9:56
obviously it runs contrary to the broker
9:58
deal
10:00
fee on fee based on assets under
10:02
management
10:04
model um I definitely see it growing
10:07
from the public
10:09
perspective the industry isn't really
10:12
interested those providers um you know
10:15
advisors out there there's it's more
10:17
lucrative sure to work with a very
10:20
wealthy client um managing
10:23
everything and some of it doesn't take a
10:25
heck of a lot of management right but
10:29
those individuals may be able to justify
10:32
paying a substantial sum for your
10:34
attention most Americans or most humans
10:38
don't qualify for that level
10:41
of
10:42
expenditure I'm trying to pick good
10:44
words that was being that was nice that
10:46
was nice yeah they don't it you know
10:49
it's kind of like we could hire a nanny
10:52
a livein nanny to take care of our
10:54
children or we could get a really great
10:58
babysitter and and you know that's a
11:00
really good correlation that's depending
11:02
on what you need and how much you want
11:05
to pay and can pay we still want great
11:09
care for our
11:10
children you know it's just do you need
11:13
an occasional help or do you need
11:16
somebody to live in and take care of
11:17
everything and I I would like people to
11:21
look at it that way because a whole
11:22
bunch of you are paying for it um the
11:25
full-time attention and care and you're
11:28
not really getting much for it and
11:30
that's because there's not much to get
11:33
um you know I think a regular review of
11:35
your personal finances and all aspects
11:39
is appropriate what's regular that's
11:41
going to depend on your situation and
11:44
what's going on in your life with most
11:46
people I find that cash flow happens
11:50
time or hopefully happens but is it
11:52
happening where it's going out more than
11:54
it's going in um and then we have these
11:56
other things like you know our underly
11:59
insurance which I was having a pretty
12:01
significant conversation um last evening
12:05
with a family member regarding um
12:08
Property and Casualty Insurance costs
12:11
and my concern and actually it's
12:14
unraveling and I mean maybe not quite
12:16
unraveling but almost in Florida um and
12:20
people that live in um really frequently
12:24
storm hit areas um I live in Tornado
12:27
Alley um and uh right now um or at least
12:31
in the last approximately year and I'm
12:33
sure it's going to continue is rues in
12:38
Florida um if you don't have a new roof
12:42
you might lose your insurance carrier
12:44
and these are the types of things that
12:46
someone with a holistic approach to
12:48
financial planning and advice tries to
12:51
think about um you know for their
12:53
clients whereas you know if I were um a
12:57
stock broker or a money manager or an
13:01
annuity provider you know I'd be
13:03
focusing on those areas and so that's
13:05
one of the reasons why I'm a big fan of
13:07
hourly or time Bas advice for the big
13:11
picture stuff and then going to the um
13:14
independent Specialists um for the
13:17
specific things because just to think
13:20
about what could happen and look at our
13:23
risks and one area that I'm
13:25
um probably I tend to be early about
13:30
everything yeah obviously yeah you're
13:33
way early on this one that's an
13:34
understatement yeah um I do tend to be a
13:37
bit early to things maybe 20 or 30 years
13:40
I you know I think it was probably 30 or
13:43
35 years ago I called for um um
13:47
Blockbuster Video to go out of business
13:49
because of streaming video sure I was
13:52
just a few decades
13:55
early maybe a couple um but I really see
13:59
that you know everybody has questions
14:02
about their personal finances and I do I
14:05
do have to agree our industry hasn't
14:07
done anything to make it easier and
14:09
thank goodness for you Stan to be out
14:11
there putting some bits of clarity and
14:13
and wisdom um and help clear the muck
14:16
for people which is also something I try
14:18
to do in my area because there's there's
14:22
so much garbage and and a lot of just
14:25
plain confusion yeah um and how we're
14:29
motivated you know the influences that
14:32
we may get um some of the work that I've
14:35
done um with my Certified Financial
14:37
Planning background I got into actually
14:42
we may have talked about this at one
14:43
time but um I think your audience would
14:46
enjoy it I was being interviewed by The
14:48
Wall Street Journal one time and I said
14:52
that I felt most Americans would be best
14:55
suited to take their monthly pension
14:59
payout from their Pension Plan upon
15:02
retirement and I received a telephone
15:05
call from an attorney in Cal and me
15:07
being in in Kansas in the on the Kansas
15:09
City area um on the Kansas side and I
15:12
got a call from Sacramento California um
15:16
couple days later an attorney from there
15:19
was working on a series of
15:21
lawsuits um where advisers
15:26
encouraged individuals that retiring or
15:30
had early retirement available or option
15:33
through their employer that adviser Ur
15:36
urged these people to take early
15:38
retirement invest the money with her and
15:41
unfortunately it did not go well in 11
15:43
month 11 years later most of these
15:46
individuals were
15:48
broke um and they were in their late 40s
15:52
early 50s when they made this decision
15:54
to retire and to me that if anybody told
15:58
somebody you can afford to retire under
16:00
those
16:01
circumstances with just the information
16:03
that that this individual had it was
16:05
criminal and it really Disturbed me and
16:08
and I got involved with a series of
16:10
cases and um it was all based on that
16:13
one concept
16:16
of when the attorney called me said you
16:19
know why or what did you say and I
16:23
said that most people would be best
16:25
served to take their monthly pension MH
16:28
the monthly stream of income so they
16:31
don't have to worry about investing they
16:33
don't have to worry whether they'll
16:35
it'll come every month and he's like you
16:39
are unlike any financial advisor
16:42
financial planner I have ever met and I
16:44
said well it might be because I didn't
16:47
don't get paid differently depending on
16:50
the
16:51
answer every Financial I'm telling the
16:54
the attorney every financial adviser for
16:56
the most part well okay let me phrase
17:00
everyone um if they they need to get
17:04
their hands on that lumps sum sure and
17:08
so hence the reason I actually worked
17:11
with um or spoke with the um Department
17:14
of Education and Department of Labor a
17:16
few times um on you know the fact that
17:20
pensions are getting busted I mean
17:23
people aren't choosing to keep their
17:24
pension intact um upon retirement and
17:28
take just L distributions instead um
17:31
they're rolling the lumpsum over to an
17:34
IRA and I said it's not it's not that
17:38
the retirees or um um participants are
17:43
necessarily choosing to do that it's
17:46
that they've heard some presentation or
17:48
had some education in their workplace
17:51
and um you know there's also that
17:54
underlying thing of oh you know if I
17:56
don't spend it all it's going to go back
17:58
to my company um if I die with money in
18:02
the account well there is that component
18:05
potentially a it doesn't go back to your
18:07
company um that depends on how you
18:10
structure it obviously yeah may go back
18:12
to the plan but it doesn't it doesn't go
18:14
back to the you know parent company or
18:16
something um but a lot of people are
18:19
misled sure because of of the conflicts
18:24
that many of us have and as I was
18:28
talking to my 11-year-old daughter the
18:30
other day and we were watching a program
18:34
that had a lot of pharmaceutical ads on
18:36
it and I said I think it's just silly
18:40
that these companies are advertising to
18:43
us because we as individual citizens
18:45
cannot go out and purchase their
18:50
products so there's millions of
18:53
dollars trying to get me to buy that
18:57
yellow pill or that blue pill or the
18:59
purple one and I don't even know what
19:01
they're for but you know those people
19:02
look so healthy and robust I want some
19:05
of that and unfortunately Financial
19:07
Services commercials look about the same
19:10
and they all sound about the same and so
19:12
it's really difficult to know you know
19:15
who's really on your side you know who
19:19
is on the same side of the table who's
19:21
actually looking about the quality of
19:24
life type of matters not just are you
19:27
getting okay return on your portfolio
19:30
you know if you don't have a
19:33
roof or you end up with an extra five or
19:37
$6,000 insurance premium bill for a year
19:42
um because you didn't know to even think
19:44
about those kind of issues that's that's
19:47
one of the things that uh um a financial
19:50
planner gets to focus on is those broad
19:54
subjects so the idea of coming together
19:57
in 2000 to form the Garrett Planning
20:00
Network enabled me as this island out
20:04
there going I'm trying to help people
20:07
but I am only as knowledgeable as what
20:09
I've been exposed to and then you get
20:13
together with a lot of peers and you
20:15
start sharing stories and challenges and
20:17
you say you know if you had this
20:19
situation how would you approach it and
20:22
You' start getting better because the
20:25
power of the the global mind um to solve
20:28
problems and approach Solutions it's
20:31
just it's just very very uh powerful and
20:35
the types of people we tend to attract
20:36
to our membership or our um good
20:40
oldfashioned um you know high integrity
20:44
they obviously didn't get in the
20:45
business to make the most amount of
20:47
money the fastest or they wouldn't be
20:49
selling their time right um you know
20:51
they'd have to sell it for thousands of
20:53
dollars an hour so um nobody will pay
20:56
that so there's still the um
20:59
humans still we still recognize the
21:02
value of a dollar when somebody's saying
21:04
okay that's going to cost you a$
21:05
thousand dollar to to have me do that
21:09
whereas somebody else might say I'll
21:12
take care of that for you and off of
21:15
that Nest Egg they will pull $1,000 and
21:18
you won't feel it um you may not even
21:20
really know it I know when I have drafts
21:23
coming out of my bank
21:25
account it's you know out of mind how
21:28
side I don't really feel the pain but
21:31
when I have cash in my hand and and I
21:33
have to go you know decide whether I
21:35
really want to part with it's hard to do
21:38
so I try not to to use Electronics to
21:41
transfer money or spend money and you
21:43
know those are just the little tricks
21:45
that I had to learn on on working with
21:48
myself and then we spread that to others
21:51
so and by by the way for everyone
21:52
listening you might have caught this
21:54
really nice bird in the background
21:56
that's singing Cheryl's praises
21:59
in the background there's a bird back
22:01
there that's just just very happy that
22:04
Cheryl's on this podcast you can hear it
22:06
in the background that is not planned
22:07
that's I guess Divine financial planning
22:10
Intervention which is pretty cool what I
22:12
like about your site Cheryl is I was
22:14
there and and it's you know how do you
22:15
get started is how do you choose an
22:17
advisor it's very very basic I love
22:20
Simplicity and you have made it simple
22:22
to where when you go to the next page
22:25
you actually can get some tips from
22:26
Cheryl but also gives you interview
22:29
questionnaires if you want to go and
22:30
meet with an advisor and how to search
22:32
for an advisor I'm assuming that's an
22:35
all pretty much every single state but
22:37
she makes it very very simple for you to
22:41
to go find interview no obligation and
22:45
find that that fee only planner and I
22:50
think that's yeah pretty cool I'm glad
22:53
I'm glad you brought that up Stan it's
22:56
been one of the hottest topics that I've
22:59
talked to the media about for probably
23:01
the last three or four years is how to
23:05
find an adviser that's right for me and
23:08
it's sad that that happens to be a topic
23:11
that makes headlines but it's it's such
23:13
an important one it is it's it's
23:15
critical H to me I also look at it as
23:18
you know we've been trained to go get a
23:20
second opinion if we have a significant
23:22
metal medical um issue come up um but
23:29
why in the world do we not get a second
23:31
opinion if we're getting ready to make a
23:35
decision as as significant as
23:39
Retirement and you know do we know that
23:42
we're ready financially are we ready
23:46
Mally maybe um you know hopefully we
23:48
feel that and we're enthusiastic about
23:51
it but I've met so many very
23:54
educated intelligent people that
23:59
um you know bless their hearts they
24:02
didn't I mean someone like myself could
24:05
look at the nest egg and know it won't
24:08
work um the amount of income that they
24:11
needed to live on and the size of their
24:14
nest egg you just don't have enough
24:17
money um to support this standard of
24:19
living so what do you want to do you can
24:22
either cut your lifestyle dramatically
24:25
or you can raise your income or some
24:27
combination of the two and so you know
24:31
sometimes we as Americans I think may
24:34
have it the worst um as far
24:38
as there's a lot of stimuli out there
24:42
that gets our attention
24:44
and dealing with our personal finances
24:47
was one of the things that even I like
24:50
to bury my head in the sand when it
24:51
comes to taxes absolutely oh and
24:54
sometimes Insurance um you know the the
24:58
are not sexy topics they're not
25:00
interesting you don't go to the ball
25:02
game and say hey did you you want to
25:04
hear about my new insurance policy no no
25:08
I don't but it sure feels great when you
25:11
know you have that moment when you had a
25:14
a Bad Doctor checkup or you were fearing
25:17
one um or you have that glimmer of of oh
25:22
we just nearly had an accident and you
25:25
go thank goodness I've got my stuff
25:28
together
25:29
you know that that if anything happened
25:31
to me I'm now a so parent my spouse
25:34
passed away less than a year ago and all
25:37
of a sudden I'm like I'm a single
25:40
parent what happens if something happens
25:42
to me and I haven't updated that stuff
25:45
yet okay so cobbler's children here come
25:48
on planner it's time right yeah we have
25:51
to just we have to know what needs to be
25:53
done and we have to be able to get it
25:55
get it going so I feel that one of the
25:58
our highest um roles as a certified
26:01
financial planner um is to be the
26:04
Catalyst to help people get where they
26:07
say they want to go and help do it most
26:11
efficiently my apologies for
26:13
interrupting but I am so excited to
26:14
share with the
26:16
listeners and I want you to go to her
26:18
site but I'm going to give it away a
26:20
little bit when you search for an
26:22
advisor obviously you're going to be
26:24
able to search by the state of residence
26:27
but what I really really like what
26:29
Cheryl has done and put together with
26:30
her team is you can select an option you
26:34
can select if you want to do a phone
26:36
consultation or web if you're military
26:39
um if you're looking if you need
26:41
questions about real estate investment
26:43
if you're a retiree if your special
26:45
needs if you're looking at stock options
26:47
or restricted stock taxation unmarried
26:51
widowers um retirement planning whether
26:54
you're by you need a specific language
26:57
long-term care everything and as I
27:00
scroll down what I like about it is
27:04
like it's not just find your planner
27:07
here's the state here are the planners
27:09
no no no what specifically do you want
27:12
to talk about insurance planning
27:13
mortgage planning Health Care federal
27:15
employee type planning exp Patriots
27:18
estate planning helps to get us to
27:21
really broaden our thoughts about oh oh
27:26
yeah I wasn't thinking about that yeah
27:29
and and I like
27:31
that that option because a lot of times
27:34
yes people need um feeling advisers yes
27:38
people need a broad-based look but most
27:40
people come to the table with a specific
27:42
issue in mind that they really really
27:45
want the answer to and then after that
27:47
gets done they can go okay let's talk
27:50
about the rest and I think that is
27:52
absolute genius and foresight on your
27:54
part to put that in there from Finding
27:57
Your advisers let's talk about when you
28:00
go to the site obviously there's that
28:02
client portal about you know how to
28:04
choose your advisor Etc but at the very
28:06
bottom under where it shows that you've
28:08
been in you know Bloomberg kinger USA
28:11
Today Yahoo ARP every single thing on
28:14
the planet and she deserves it um
28:17
financial planners join the network I've
28:20
got a feeling your filter is Pretty
28:22
Tough tell us about how if some planner
28:25
says yeah this sounds like great I'm get
28:27
in front of a lot of people how do you
28:29
how do you filter the yahoos out to
28:31
become Cheryl Garrett
28:34
disciples well they have to sign an
28:37
attestation statement that kind of says
28:41
I believe in the same stuff that Cheryl
28:44
does and um I think we're this is our
28:47
22nd year of existence wow and I think
28:51
we've only had one application where we
28:53
had to call the individual back and said
28:55
that would say we will not accept you
28:58
um that you know people people do
29:02
inquire that won't be a good fit but
29:05
we've never actually gotten a membership
29:07
application but one time that I recall
29:10
um there may have been a couple others
29:12
that you know there was some conflict um
29:16
such as if someone has um
29:20
disciplinary um disclosures on in the
29:23
record which is not necessarily all that
29:26
AB abnormal m um but on the par or the
29:31
chapter in uh on our website that talks
29:34
about finding an
29:35
advisor um it's an excerpt from um the
29:40
personal finance workbook for dummies
29:42
that I wrote and the publisher gave me
29:45
permission to excerpt that chapter on
29:47
finding an an interview an advisor and
29:50
one of the things I say in there is
29:51
don't hire anybody with any disciplinary
29:54
stuff on their record and we tell would
29:57
be advisor that we say that to the
30:00
public because there's plenty of people
30:01
to pick that don't have anything on the
30:04
record um now there's some other nuances
30:08
to think about you know if you know if
30:12
you worked for a giant company yes um a
30:14
giant broker dealer there's going to be
30:17
stuff on the on the disclosure but it
30:19
won't necessarily be about the specific
30:22
advisor um but it'll be about the firm
30:25
but you know we can see we can work
30:27
through that kind of stuff but if
30:29
there's if there's disclosures about the
30:30
individual just keep looking um life
30:34
life short there's there's lots of
30:36
advisors out there there's not very many
30:39
that charge for their time um you know
30:41
that's a shame we yeah that's and the
30:44
reason that that doesn't happen at the
30:45
brokerage firms is it's not because that
30:47
the brokerage firms believe in a
30:50
asset-based fee only fee fee based M
30:52
it's not Fe only fee based on the asset
30:54
asset under management it's because it's
30:56
a very easy way for this to track future
30:58
revenues that's it don't believe
31:01
anything else that they tell you but
31:03
that's it I'm on your site also and I
31:04
want to kind of read some things to the
31:07
and go over some things for the
31:08
listeners and viewers and again you can
31:10
go to Garrett financial plan Garrett
31:12
planning network.com Garrett planning
31:14
network.com we'll have that link on our
31:16
site as well but but all of the members
31:20
within the Garrett Planning Network
31:23
they're they fee only meaning that they
31:25
are prohibited from receiving
31:27
commissions or any type of compensation
31:29
for the sale of a product the the
31:31
compensations paid directly by the
31:34
client all of the people are fiduciaries
31:37
I have a little Bugaboo about fiduciary
31:39
I think if you're in the financial
31:40
services business you I mean you have to
31:43
put the person's best interest ahead of
31:45
yours but her people are obligated both
31:49
ethically and legally to do that by
31:52
choice and by and by choice would not do
31:55
it any other way I agree I I care what
31:58
you're doing out here the other thing I
31:59
like about is every one of her members
32:02
of the Garrett Planning Network has to
32:05
be accessible and what that means is
32:09
they they all charge based on the time
32:12
to provide advice without requiring any
32:15
type of long-term commitments or
32:17
minimums or net worth or anything like
32:20
that this is a pure fee only service
32:24
which I love I absolutely love
32:28
and I encourage you know my listeners
32:31
and my client base and the people that
32:33
follow me you know when I come I I
32:36
always say not only do you not need you
32:38
might not even need an annuity but if
32:39
you need an annuity you certainly don't
32:41
need to put you know a ton of money in
32:43
annuities which means what do you do
32:44
with the rest so talking about what do
32:46
you do with the rest or all of it you're
32:49
we're we're here we're at the fork in
32:51
the road so pick it
32:52
up and and and there are people that can
32:58
help you in this pure financial planning
33:02
fashion I think this is the purest form
33:04
of financial advice out there and I
33:06
applaud you for for plowing this field
33:10
because I'm sure when you started people
33:12
were like what what are you do a lot of
33:15
people in the industry are like you know
33:17
putting their arm around me going I
33:19
realize you're young and you're
33:22
new oh I look like a kid at 60 thank you
33:25
um but uh um
33:28
yeah naive is helpful and I had a very
33:32
positive outlook and I grew up in Kansas
33:35
and you know I was raised that a girl
33:38
can do anything she sets her mind to so
33:40
I was never told I couldn't do it and
33:43
when I was when I I had I had spent um
33:47
11 years in in the financial planning
33:49
Arena okay before I landed upon charging
33:53
by the hour and it was tell us about
33:55
that Epiphany what was that it actually
33:58
was um I was sharing this Desire with a
34:03
um an elder care um estate planning
34:06
attorney
34:08
and he said that sounds a lot like the
34:12
national network of uh estate planning
34:16
attorneys and we started talking and and
34:18
I talked to him about the fact that you
34:20
know basically by charging by the hour
34:22
is more like how he charged his clients
34:25
for um you know Consulting with him
34:28
about an elder care issue or designing
34:30
an estate plan he might charge you know
34:32
a certain amount of hours for that
34:35
project and and just you know buy the
34:37
hour for The Elder Care stuff um and I
34:41
said you know a I want to charge that
34:43
way and um you know I also um have
34:48
others that want to do this and you know
34:51
I think we need to instead of being part
34:54
of a large company where you have to pay
34:56
for the overhead the managers and you
34:59
know the bureaucracy and does it add
35:01
anything to the bottom line having your
35:03
own research Department having your own
35:07
mutual funds or own products or whatever
35:10
is that necessary or are there other
35:12
places you can get it and at that time
35:16
you can get that stuff elsewhere you
35:18
know there are lots of mutual fund
35:20
companies that are available for us to
35:23
go directly to them a lot of insurance
35:25
companies we can work with irly or we go
35:28
to specialized participants that are
35:30
experts in those areas and so you know
35:34
to Simply Be able to you know work on
35:36
what somebody needs us to focus on you
35:39
know one project that I did that helps
35:42
to um to illustrate the power or the you
35:46
know the uniqueness of financial
35:48
planning over investment advice um was a
35:53
couple came to me that um they were in
35:58
their 50s and they wanted
36:00
to see if they could take advantage of a
36:03
job offer they were living in Kansas
36:05
City both employed and she had been
36:09
offered a position in
36:11
Boston um cost of living significantly
36:14
higher cost of or or the uh wages also
36:18
considerably higher however the husband
36:22
lived or had a very unique specialized
36:25
kind of field that he was in and they
36:27
didn't anticipate he would be able to
36:29
find a like position as quickly like it
36:32
could take a couple of years maybe um
36:35
and we wanted to be really conservative
36:37
about his income potential um since
36:41
actually in this case hers was the
36:43
biggest component of the overall um it
36:46
was pretty easy to illustrate so the
36:49
couple came in not knowing you know they
36:51
were enthused by the offer but they
36:53
didn't know if it would derail their
36:56
long-term um you know if we if we took
36:59
they came to me and they said if we take
37:01
this or if we do this would it just
37:03
completely decimate our plans for 10
37:05
years from now I mean would this be a
37:07
stupid financial decision and so we
37:09
spent like two and a half hours figuring
37:12
it out and were able to answer that with
37:15
some clarity that they could consciously
37:18
um feel very confident about what they
37:21
decide before it was just gut instinct
37:23
and and that freed them up to oh okay
37:26
now can can we look at this next thing
37:29
and can we look at this next thing so
37:31
they needed an opportunity to get to
37:33
know somebody develop some trust and
37:36
working relationship and understanding
37:38
how you talk to each other and um and
37:41
then they found out what it was like you
37:44
know to work with a financial planner on
37:47
their side and and it was oh this is so
37:50
different than anything i' ever um
37:53
imagined or
37:54
experienced um so I heard that mostly
37:58
from all of my clients that I was seeing
38:00
in Kansas City as an hourly advisor most
38:03
of them had not been to an advisor ever
38:07
um or they hadn't been to somebody they
38:09
referred to as their adviser they might
38:12
have visited with someone but they
38:14
didn't choose to call them an advisor
38:16
even if they worked with them at some
38:18
point or did business well the
38:21
interesting part about the financial
38:23
planning world is anyone can truly call
38:25
themselves a financial planner there's
38:26
no minimum experience and you don't need
38:28
an education background Etc even though
38:30
there's some places like Texas Tech that
38:33
have that have actual degrees in
38:35
master's degrees and and um you know I'm
38:38
I'm I'm assuming they know they
38:39
certainly know you and you've talked
38:41
with them Dina cats and everybody but um
38:44
but when you work with with Cheryl's
38:46
organization you know the Garrett the
38:49
Garrett Planning Network you can rest
38:52
assured that that
38:53
person um is going to be working in your
38:56
best interest and I think that's really
38:57
all people are looking for they don't
38:59
they know you're not magician but they
39:03
they want to know that they can have a
39:06
conversation with the person that
39:07
there's that that's going to use their
39:10
their as I always say the best advisors
39:11
use their mouth and their ears in
39:15
proportion exactly and um and it sounds
39:17
like that's that's kind of what you guys
39:20
do I got a couple questions for you
39:23
because you Peak my interest when you
39:24
talked about predictions and I'm not
39:26
going to hold any of this but since you
39:29
are somewhat of a Visionary in the
39:31
financial field but remember I'm always
39:33
early everyone I understand but that's
39:35
good
39:36
um we're there's always things happen in
39:39
the world and every time that we feel
39:41
like there's a bunch of Black Swan
39:43
events there's a lot always been Black
39:44
Swan events and things that are
39:46
happening but where do you
39:48
see things going from a financial
39:51
planning standpoint how people manage
39:54
money we see the the um the birthing of
39:57
things like Robin Hood and and
39:59
applications to try to get people
40:00
involved at a younger age at a very low
40:02
level which I on Surface I see no
40:05
problems with that where is this all
40:08
headed because I we're both kind of the
40:10
same age so we saw it go from
40:13
transactional to then assets under
40:15
management fee to then Schwab TD marit
40:18
trade Fidelity Vanguard to now I think
40:21
the maturation of what you're doing
40:24
finally I mean you're a 20-year
40:26
overnight sensation as they say um you
40:30
know the fee only model and and just
40:32
charging for time which I think is so
40:34
good what's next
40:37
Cheryl um what next needs to be we need
40:41
to heck up a lot more of us um okay I I
40:46
computed um in late
40:50
90s that we would need about I if I'm
40:54
recalling right we'd need something like
40:56
300,000 and advisers just to approach 2%
41:01
of the population um wow so there's an
41:05
enormous opportunity in providing advice
41:08
by the hour it's still rare it's because
41:11
the work is on the adviser to keep track
41:13
of their time and justify you know I
41:16
spent x amount of time on this and
41:19
hopefully it's meaningful to you um but
41:22
it it it is harder um but it should be
41:26
you know if we're going to charge a nice
41:28
Hefty fee um and provide good value to
41:32
people you know it can't be easy but
41:35
it's so rewarding you know most
41:38
Americans don't realize that there are
41:40
options to hire an advisor and pain for
41:43
their time only that's one of the huge
41:46
areas um the second area is if they do
41:50
contact us will they be able to find an
41:52
advisor that's available soon in their
41:55
area and so it's kind of Catch 22
41:58
because um The Advisory public and the
42:02
consuming public consumers of advice you
42:04
know kind of have to grow together um
42:06
and we've seen a little bit of that but
42:08
there's far more acceptance and desire
42:12
in the consumer of advice category than
42:16
there are in the providers thus far but
42:18
it's changing and I think it's changing
42:20
very rapidly when I talk to college
42:24
campuses and talked to some of the newer
42:27
uh folks coming out of college they want
42:30
to do something unique different and in
42:33
a way that their actual friends and
42:36
classmates could hire them and
42:38
fulfilling and fulfilling I think that
42:40
and fulfilling the people people like
42:42
you are passionate and I think it runs
42:45
contrary to the financial services
42:48
business of get in the financial
42:49
services business go to Wall Street make
42:51
as much money as humanly possible I used
42:53
to work in World Trade Center to a long
42:55
time ago and so I was in that culture of
42:58
go go go make as much money as humanly
43:00
possible but I think that fortunately
43:02
the younger generation I'm speaking for
43:04
my daughters they're not into that and
43:06
they're more into it being fulfilling
43:09
what they're doing and it feels good and
43:11
it's right and they're doing good things
43:14
for the world I think there's a
43:15
possibility that the new group of
43:18
advisers that this will be what they
43:20
know whereas people like me and you that
43:23
were in the business a long time ago
43:25
we've kind of seen it all you know I I
43:28
was I was around you'll love this story
43:30
with Dean wter when the uh the guy came
43:33
in and the vice president and talked to
43:34
all this advisors and wealth Architects
43:37
whatever they were calling us and said I
43:39
really don't see a threat with like on
43:41
online trading and things like that I'm
43:42
like you're the dumbest person on the
43:46
planet so um you know it's kind while
43:49
it's kind of like the IBM executive a
43:51
long time ago saying he didn't see the
43:54
need for a personal computer in
43:56
everyone's and you're like okay so going
43:59
back to my original um outside the box
44:02
just a little bit not just in the
44:03
planning World um tell us about your
44:07
your insights and foresight into money
44:11
the way money Works going into the
44:14
future and that might throw in crypto
44:16
and all kinds of new and weird stuff
44:18
that's happening how are you advising
44:21
clients on those type of things well I
44:24
don't advise individual clients but but
44:27
I'm just saying that my clients yeah um
44:31
there's a few areas that I'm really
44:35
focusing on of late and that is I mean
44:39
one of the areas that we've long been
44:41
focusing on is controlling what you can
44:44
control um you know when you take taxes
44:48
or taxable gains um how much you pay in
44:52
fees
44:54
um when you receive in income or when
44:57
you choose to make an expenditure um we
45:01
as a society I don't think we've um
45:04
necessarily taken on or owned as much of
45:08
our responsibility for you know making
45:10
those decisions and and knowing that we
45:12
have control over those things maybe not
45:15
full control but we do choose um and now
45:19
we're learning that there's a heck a lot
45:21
more that we can influence um need to be
45:27
a lot more aggressive lot most of us I'm
45:30
generalizing um about our cash flow um
45:34
and we need to be a lot more aggressive
45:37
about and I when I say aggressive about
45:39
our Clash flow we need to really be
45:41
conscious of where our money is going
45:44
and where it's coming from where it will
45:47
in the future and think of things like
45:50
is there anything I could do to create a
45:53
form of
45:55
income such as the property for sale NE
45:59
or there's a property for sale next door
46:01
and it has a rundown house on it that I
46:03
want to fix up that's actually a true
46:06
story okay um and then the house I'm
46:09
setting in we built um right after that
46:13
and so I have a rental house next door
46:16
because it happened to be setting on the
46:18
land that was surrounding um our Log
46:21
Cabin Resort and it would make sense for
46:25
us to secure that and it was a very very
46:29
good price and now um I have someone
46:32
living in the house and they're the rent
46:35
that they pay pays the mortgage on the
46:39
piece of land that I wanted to buy and
46:42
you know so I basically got it for free
46:44
um there you go and you know helping
46:47
families or young couples in um carrying
46:51
for a family member um or setting up an
46:54
income Suite in their you know out of
46:56
part of their house um to make it go you
47:00
know their housing go further with a um
47:04
another lady she she either needed to
47:07
rent out her
47:09
basement
47:10
or
47:12
significantly downsize her
47:15
lifestyle and I was I had been
47:20
acquainted with some people with the our
47:22
U Cy's department on aging and they have
47:26
a wonderful program where they match up
47:29
um older people with younger people
47:32
students um and Andor other older people
47:37
to see you know if they could co-
47:39
habitate um and in a prosperous way for
47:43
the two of them and one of my client's
47:45
children introduced her to the project
47:48
then she got into it and um this client
47:52
act I I've learned so much from my
47:55
clients about playing planning and
47:57
planning strategies this was all brought
47:59
to me by a client um who which she
48:02
learned it from her
48:03
22-year-old um the 22-year-old moved in
48:07
while she was going to college she moved
48:09
in with an elderly person who needed um
48:11
Care at night they only needed somebody
48:13
to be there um to help make sure they
48:16
they were okay um it really wasn't a a
48:20
care you know a nursing type of position
48:22
or anything like that it was just
48:24
housing um and you just have to stay
48:26
here every night um and you know make
48:29
sure I took my meds and that kind of
48:30
thing well this woman ended the the
48:33
mother ended up doing the same thing she
48:37
didn't own a vehicle she drove a company
48:40
she was a repair person worked for a
48:42
large company and she drove a company
48:45
vehicle lived in an elderly man's home
48:48
that she cared for for 12 years at the
48:50
time of this story and she by the time
48:53
she was in her mid-40s she had nearly a
48:55
half a million dollar in her for a 1K
48:58
plan and she never made over $45,000 a
49:01
year wow because she F in her community
49:06
that would enable her to have more life
49:09
with less money um and she she loved her
49:13
activities and and the freedoms that
49:15
those kinds of things bring and so
49:17
learning strategies that will help in
49:19
that way so increasing income that's one
49:21
of the first areas that I go to and see
49:23
if there's any way and it might be
49:26
different ways
49:27
but right now with such a housing
49:29
shortage or or a low lower income lower
49:32
priced um rental properties or or for
49:35
sale properties um having a additional
49:38
dwelling unit or something like that on
49:41
your on your you know in your yard or on
49:44
your property um potentially even
49:47
investing in some of these projects so
49:50
I've explored some of those um you know
49:53
really be Cutthroat about our expenses
49:56
and think about um you know I'm a a a
50:01
strong believer in
50:03
experiences over things uh as far as
50:06
lasting meaningful memories and so many
50:10
of the things you know we are Americans
50:14
have more things than anybody else in
50:17
history and um you know to take on a
50:20
little bit of a minimalist um idea and
50:24
start to purge and you know maybe even
50:27
you know it's somewhere between how do
50:29
we get rid of all this stuff or how do
50:31
we um maybe sell it and bring in a
50:33
little income um
50:36
and then the whole area of
50:41
sustainable
50:43
Lifestyles um kind of like sustainable
50:47
agriculture um or or
50:51
um um you know where we we have um a uh
50:58
um a sustainable garden that everything
51:01
is you know like my my uh front yard is
51:05
a mini Orchard and everything is
51:08
perennial um so once once it's planted
51:11
and established it takes minimal care
51:15
that's what I like to accomplish in
51:18
someone's Financial life is you know get
51:22
all of the the things set up that once
51:26
they're set up a little minimal care
51:28
will keep them in order but gosh if one
51:32
of the things we're concerned about
51:35
is
51:37
Independence I argue that you can't
51:41
Achieve Financial independence with just
51:44
money I mean maybe that's the literal
51:47
definition but the money has to be
51:49
turned into other things you have to buy
51:51
Health Care you have to buy food you
51:53
have to buy
51:55
utilities um but what if you're
51:57
generating your own util your own
52:00
electricity um and you have the ability
52:03
to store it um what if you're generating
52:06
a good amount of your own food or at
52:09
least in my case
52:11
fruit we have a lot of local gardeners
52:14
and a lot of um um you know growers in
52:18
in the area and so I don't feel really
52:20
motivated that in that regard but to be
52:24
independent to a larger degree in the
52:27
food area I'm also vegetarian so that
52:30
makes it easy um the chickens are coming
52:33
this summer um a guinea foul and uh so
52:38
you
52:38
know I I have a
52:43
a water um
52:46
energy um and uh so so it's lifestyle I
52:50
mean and I tell people all the time
52:52
security and the lifestyle you know the
52:54
sustainability of it I always tell my
52:57
clients my clients I tell them excuse me
52:59
I say listen there's no U-Hauls behind
53:02
heres and you need to you need to live
53:05
your life a lot of my things are
53:07
southernisms you know um but I agree
53:10
with you totally I um coming up on the
53:12
on the end of the end of the segment
53:15
here and I want to cover a couple items
53:17
and then turn it back to you one last
53:19
time um first thing is that I was
53:22
thinking about this network that you put
53:25
together and I think if you hired
53:27
someone within the Garrett Planning
53:28
Network an adviser fee only there's an
53:32
added benefit that I don't think Cheryl
53:34
promotes enough and I think that added
53:36
benefit is yes you're going to get an
53:38
advisor locally that's fee only and yes
53:40
they're going to be fiduciary and yes
53:42
they're going to have your best interest
53:43
at at at hand but you're also hiring the
53:46
other people in the network because they
53:49
have annual Retreats and they have
53:51
conferences and they share best
53:53
practices and they share stories and
53:54
they share ideas so in essence you're
53:57
leveraging off of what Cheryl's built
54:00
with your one advisor so I think that is
54:04
unbelievable yes there are some great
54:06
advisers out there but nobody has we
54:08
don't know at all all the they really
54:11
don't they really don't was thank you
54:13
for that Stan I I haven't H haven't
54:16
really spoken to it from the client's
54:18
perspective I think of it more from the
54:20
advisor's perspective how luxurious is
54:23
it to have a a situation
54:27
um come up and you can turn to your
54:29
colleagues and say okay guys here's what
54:31
I've got going on yes what would you do
54:34
yes um and you can get all kind and in
54:36
fact I've done that a bunch of times
54:39
we're adding we're adding a page to your
54:41
website okay I mean honestly it's called
54:43
the leveraging the brains yeah the brain
54:47
power something like that but I think
54:49
that's also a hidden um benefit to this
54:53
obviously you're you're you're getting
54:55
advice and it's pure form one last thing
54:57
and I and I do I have to share one other
54:59
thing with you Stan go ahead um there's
55:02
a new well it's not new um but something
55:05
that was that happened after I stopped
55:07
working with individual clients that if
55:10
I was going back to work with individual
55:11
clients I'd be doing this all the time
55:14
and it's something we call realtime
55:16
planning where often on the you know we
55:19
may talk on over the phone for a brief
55:21
while and then we get together and it
55:23
can be done remotely as well um but we
55:26
have a real-time planning session and
55:28
for like two hours we just roll up our
55:30
sleeves and work together and at the end
55:32
of that time I'll follow up with a
55:34
report saying you know a report that's
55:36
like one page you know this is what we
55:40
need to do you need to do and and this
55:42
is what you decided and so forth and so
55:45
there's an A A noticeable um you know
55:49
instant
55:50
gra from working with an adviser I mean
55:53
you you don't have to wait for advice to
55:56
be prepared and you know that there you
55:59
can get direction immediately on certain
56:01
things a lot of us don't do that for
56:04
investment portfolios we might do you
56:06
know General guidance um at that kind of
56:09
level but if you're looking about a
56:11
decision regarding
56:13
relocating um uh life change um just
56:17
getting started in a relationship or
56:20
just getting started with a planner that
56:21
can be a great way to do it because you
56:23
know the total cost you know it's
56:25
usually say5 to
56:28
$700 um and you know you get a chance
56:32
for a limited amount of money to really
56:35
you know have get organized have your
56:37
questions ready they'll send you a a
56:39
questionnaire of some sort um to lay out
56:43
your stuff so you can think about your
56:45
your financial life and and really be
56:47
ready to use that time with that advisor
56:50
as as well as possible and it's it's
56:54
thoroughly a it's a mind blowing thing
56:57
we we um our group has has led training
57:01
um through this and I had had a number
57:03
of advisers providing hourly advice for
57:05
a long time and then they went through
57:07
this level of training and they said it
57:10
is
57:11
mindblowing what you can accomplish in
57:14
90 minutes if you have to well and also
57:17
twoo when people know that they're not
57:18
going to get sold a product they're
57:20
going to get listened to and they're
57:21
going to get good advice yeah when I
57:24
when I got into the business I started
57:26
with IDs which is now aeric prise and
57:30
where a lot of us started and people
57:33
wouldn't even tell me that they had a CD
57:35
coming du next year sure whereas I went
57:39
F only and people came in and they just
57:42
dumped all their original statements on
57:46
our desks and said I'll see you later
57:48
and it's like hold it now that's an
57:50
extreme the other direction I remember
57:53
that they used to tell us when we were
57:54
first starting out I was with Dean wood
57:55
like don't believe that they're telling
57:57
you everything that they have and they
57:59
kept saying that every place I went
58:01
they'd say that I'm like in in this
58:03
situation they do um my apologies for
58:05
interrupting you earlier but I'm dying
58:07
to hear this because um with every one
58:09
of my guests I I have something at the
58:12
end that I don't tell them about that
58:14
they're Yep this is like this is a this
58:17
is one of those things that you had to
58:19
be prepared for you almost have already
58:21
done it and what I call it's the mic
58:23
drop moment and you get 30 seconds when
58:26
I say go to give really Sage advice in
58:29
30 seconds like a elevator speech but
58:31
you gave you I think you've already done
58:33
it you said Financial Independence
58:35
doesn't doesn't revolve around your
58:37
money and I I was like well there you
58:39
know that's actually a mic drop moment
58:41
but because you know you're who you are
58:45
Cheryl Garrett Pioneers take all the
58:47
arrows Visionary in the financial
58:49
planning world all right here comes the
58:52
mic drop moment go
58:56
[Music]
58:59
H the future is going to be dictated by
59:03
the
59:05
receivers as it should have
59:07
been those of us who get stuff need
59:11
stuff are we're going to speak up and
59:14
ask for it how we want it we want clear
59:19
transparent and immediate if
59:22
possible and sometimes immediates
59:24
unreasonable
59:26
but there's no reason we can't have
59:28
clear and the transparent is you know we
59:31
don't want to be screwed or taken
59:33
advantage of or you know treated as
59:36
anything other than intelligent beings
59:39
and being able to be where the humans
59:42
are is you know what we've striven for
59:45
with strove for with you know charging
59:48
for our time and now being able to do
59:51
like a realtime planning engagement
59:53
doing virtual planning we can see people
59:55
where they're
59:57
at at the time you know where they're at
1:00:00
in their heart and their head but also
1:00:02
physically and geographically so we
1:00:05
don't have to be there but then be able
1:00:07
to charge them just for that you know
1:00:09
exchange if you will um and so you know
1:00:13
it it sounds like we've gone back to
1:00:16
trans
1:00:17
transactional um a better word in my
1:00:20
viewpoint might be
1:00:22
periodic um that you know kind of like
1:00:25
you go to the and you pay for services
1:00:27
when you go um but you don't stop going
1:00:31
if you stop going that would be a bad
1:00:32
thing um so you know the bottom line
1:00:37
is consumers should be driving um
1:00:40
Industries and I feel that this is where
1:00:45
at least for one aspect of the delivery
1:00:48
advice it's by time um and we're right
1:00:52
in The Sweet Spot of it so I absolutely
1:00:55
believe that's the fure I've been I've
1:00:57
been early but it is I haven't CH my
1:01:00
mindly but you've been right and the
1:01:01
person that's early and right her name
1:01:03
is Cheryl Garrett and we really
1:01:05
appreciate you being on fun with the
1:01:08
nties Hope you join us next time and I
1:01:10
want to thank everybody in all the major
1:01:11
podcast platforms and the fun with
1:01:13
anties YouTube channel for joining us
1:01:15
I'll see you next time
1:01:21
[Music]
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