John Olsen: Annuity Royalty Shares Wisdom (TAM Classic)

IN THIS EPISODE, THE ANNUITY MAN AND JOHN OLSEN DISCUSS:
- The suitability approach and consumer trust
- How the annuity industry can be better
- Approaching people who hate annuities
- Risk management and risk transfer
KEY TAKEAWAYS:
- There is a considerable certainty that companies out there are determined to give the right product to their clients.
- If you’re looking for a solution for your client, the agent should be able to show 3-10 companies that could get the client what they want and need.
- Improving your knowledge of annuities as an agent is simple: read the contract. Don’t rely on the marketing material, read the hard words.
- Here’s what you can do with risks: you either assume it, remove it, reduce it, or transfer it. Annuities allow you to transfer risks.
"These are investments to a degree, but most annuities are risk management tools. There are a few things you can do with risks: assume it, remove it, reduce it, or transfer it… Transfer the risk, that’s what annuities do. Fixed annuities are all about guarantees." — John Olsen
Check out John Olsen’s here: https://www.amazon.com/John-L-Olsen/e/B011PP1LBK/
Connect with John Olsen:
Website: http://olsenannuityeducation.com/
LinkedIn: https://www.linkedin.com/in/john-olsen-clu-chfc-aep-ba551217/
Facebook: https://www.facebook.com/john.olsen.165
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FUN WITH ANNUITIES (r)
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[Music]
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welcome to fund with annuities where
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every single week I welcome a celebrity
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guest expert that can help you maximize
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chapter 2 of your life listen learn
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laugh and love every minute of the most
0:17
unique Financial podcast on the planet
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let's get to
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[Music]
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it welcome to fun with annuities I'm
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your host stany annuity man America's
0:32
annuity agent licensed in all 50 states
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I want to welcome everybody on all major
0:36
podcast platforms listening to us today
0:39
and also on the fun with annuities
0:41
YouTube channel where you can view me
0:43
and the guest interacting and laughing
0:45
and facial expressions and all that
0:47
stuff but without further Ado I want to
0:49
introduce and go through kind of the
0:51
background of Our Guest today which I'm
0:53
so excited that he's joined us his name
0:55
is John Olen um he's an author he's an
0:58
educator and he can literally be called
1:01
an annuity expert in fact he's one of
1:03
the few people on the planet that I can
1:06
confidently call annuity royalty I've
1:08
been a friend of his for a long long
1:10
time and a follower he's a thought
1:12
leader um in the annuity space even
1:14
though he's kind of semi retired right
1:16
now and kind of focusing on his guitar
1:19
and his you know all of his stuff that
1:21
he does his research and World War II
1:23
research and all that stuff but uh he's
1:25
done a lot but in 2015 after being with
1:29
numerous companies Etc he started Olsen
1:32
annuity
1:33
education uh which is it does exactly
1:35
what it sounds like it does it it
1:37
educates people on annuities um he is an
1:41
expert on annuity taxes um he doesn't do
1:44
a lot of that now but in the past he was
1:45
the go-to person for that and he was on
1:48
on the editorial Advisory board for tax
1:50
facts which is kind of a resource for
1:53
all of us out here in the financial
1:55
services business now he's written a lot
1:57
of books and co-authored a lot of books
1:58
let me just go through a few of them
1:59
he's the co-author of the advisor's
2:02
guide to annuities he's the co-author of
2:04
indexed annuities a suitable approach
2:07
he's the author of Taxation and
2:09
suitability of annuities for the
2:10
professional advisor and he's also
2:13
authored the Timeless classic of read
2:15
the title of the book is called read
2:16
this before buying any annuity I mean
2:18
it's just perfect um and the one of the
2:21
most fascinating books he's ever written
2:22
in my opinion it's titled the adviser as
2:25
a defendant how to keep from being sued
2:27
successfully he's trying to help the
2:29
adviser to do the right thing and be a
2:31
fiduciary before fiduciary was the go
2:33
word the go-to word and then finally one
2:35
of the best books ever written on the
2:36
anud topic John olsson's guide to
2:39
annuities for the consumer now you can
2:40
go to his site at olssen annuity
2:43
education.com but you can also go to my
2:45
site at the annu man.com because we'll
2:46
have a page that has John's uh
2:49
information links where you can buy his
2:50
books and you can replay this podcast
2:52
Etc now little bit about him personally
2:54
he lives in Kirkwood Missouri Missouri
2:57
as the southerners say with his wife
2:59
Katherine and and a cat that runs the
3:01
show um I think the cat's name is ceria
3:04
um he enjoys teaching he's a teacher
3:06
he's an educator he's a writer he loves
3:08
to read he loves classical music he
3:11
smokes a few cigars and he and he likes
3:12
to argue almost anything because he wins
3:15
he's you're gonna find out when he
3:16
starts talking like this cat knows what
3:18
he's talking about um he calls himself
3:21
an adequate pistol shot a decent folk
3:23
guitarist and a pretty crappy golfer um
3:27
which he's just a worldly guy he he
3:29
loves uh
3:30
uh World War II history calligraphy I
3:32
mean he does a lot and you're going to
3:34
see him if you're watching the fun with
3:35
an Nudy's YouTube channel you'll see in
3:37
the background a library just packed
3:38
full of books John is a uh voracious
3:41
reader and learner and with that I want
3:43
to Welcome to the fun with annuities
3:45
podcast annuity royalty John olssen John
3:48
thank you for thank you for joining us
3:51
oh Sam thank you very much it's my
3:54
pleasure to be here uh gosh I appreciate
3:59
all your very kind words uh yeah I've
4:02
been in I've been in the annuity
4:04
business the financial services industry
4:07
since February of
4:09
1973 there you go I retired for the most
4:14
part in
4:16
2012 uh but I still did uh quite a bit
4:19
of uh expert witness testimony which was
4:22
the origin of my the book that you
4:24
mentioned how to keep from being sued
4:26
successfully right represented both uh
4:30
plaintiff and defendant and I found
4:33
something interesting that I think your
4:35
your viewers would find interesting and
4:38
that's that uh in the cases that I
4:41
worked on which were uh cases in front
4:44
of a court or a finra arbitration that
4:47
alleged that a an unsuitable annuity
4:50
sale had been made uh and I've looked at
4:53
both sides the the plaintiff and the
4:57
defendant I can count on one hand the
5:00
number of cases in which the agent who
5:04
who Miss sold a case was really a bad
5:08
guy for the rest of them he simply he or
5:11
she simply didn't know any better at all
5:16
there there are there's a great deal of
5:19
misunderstanding about annuities
5:22
particularly even more than life
5:24
insurance because they can be very
5:27
complicated and the Stan and I were
5:29
talking about yesterday the the more
5:32
recent products are so difficult Jack
5:36
Maran and I sat in the RIT Carlton cigar
5:38
club for 20 minutes reading a brochure
5:41
sales brochure on a variable annuity
5:45
that had a certain kind of stepup writer
5:48
uh after 20 minutes I looked at Jack and
5:51
said I don't understand it do you and he
5:54
said no and by the way Jack Maran is
5:56
also a nity royalty and he's the
5:58
co-author of of the book that John
6:01
co-authored with him called index
6:02
annuities a suitable approach and and
6:04
those two John and Jack pretty much laid
6:08
the foundation of facts when it
6:10
surrounds index annuities annuities in
6:13
general but um you know from a
6:14
suitability standpoint John and you know
6:17
this is a consumers podcast and and also
6:20
YouTube channel where consumers are are
6:22
trying to figure out do annuities fit do
6:26
they make
6:27
sense go through why that is so
6:29
important for the annuity industry and
6:32
the consumer themselves the suitability
6:34
part of annuities and the purchase of
6:37
annuities well thank you Stan yes it is
6:41
important it's critical let's let's look
6:44
at the word suitability what does it
6:46
really mean it
6:48
means is this product that is being
6:51
recommended to you does it do the things
6:55
that you want it to do that are your
6:57
goals and does it avoid doing the things
7:01
that you don't want it to do uh your dis
7:04
your your
7:06
disfavored it's a question of
7:08
suitability is when you look at it and
7:11
it's it's the thing that you wanted to
7:13
do for example if you're of let's say
7:17
you're 65 years old I'm just using an
7:20
example and you've decided that you need
7:23
an income starting
7:25
today and it has to persist for as long
7:28
as you do for life or perhaps for your
7:32
lifetime and your spouse's lifetime it
7:34
has to do that that's critical and you
7:37
say well I not only need it to do that
7:41
but I need to know the amount and I need
7:44
to know that amount will never go
7:47
down there's one product that does that
7:50
spectacularly well it's called a fixed
7:54
immediate annuity right sometimes called
7:57
it a single premium immediate annuity
7:59
right single PR yes thank you you can
8:02
either pay it buy it with one lump sum
8:04
or buy it with a series of installments
8:07
but why does it work because that's all
8:10
it does it provides an income for you
8:13
and or you and your wife or right and it
8:17
guarantees period this amount of money
8:21
is going to be paid to you or it could
8:23
go up every year by what's called a cost
8:25
of living Rider that nobody wants
8:28
anymore because they're so darn
8:30
expensive they reduce the amount of
8:33
income you'd get but that's what they do
8:36
what don't they do well they're not
8:39
savings instruments right in fact after
8:42
you buy it you don't have the money that
8:44
you paid anymore it's gone right it's
8:48
gone because you traded it you traded it
8:50
for a stream of income by contrast let's
8:54
say that you're 35 or or 45 whatever and
8:58
you don't uh want the money
9:00
today you want to have an income
9:02
commencing at retirement let's say 65
9:06
and it needs to go for life or or yours
9:09
and your
9:10
spouses uh and you're willing to take
9:14
some risk to get a pretty good return
9:17
well I've defined a couple of different
9:20
products will work but typically a
9:23
variable deferred annuity would be
9:25
something you would want to look at on
9:27
the other hand if you say look I'm I'm
9:31
really I'm really worried about what's
9:34
going to be happening in the future and
9:36
by the way if you're not you should be
9:39
uh you might say I I want to have that
9:42
income but I don't want to lose any
9:45
money I I don't want my principle to go
9:48
down uh in that case you would want a
9:51
deferred annuity but it would be what is
9:53
called fixed that doesn't refer to the
9:56
interest rate it refers to the fact that
9:58
when you ask what's the contract worth
10:02
it's measured in dollars fixed dollars
10:05
right and to go through the products you
10:07
know um just just to interrupt a little
10:09
bit here obviously I've written books on
10:11
all of these products you can get them
10:12
at my site you can run quotes at my site
10:15
247365 um but but I always ask John I
10:18
always ask two questions to people what
10:19
do you want the money to contractually
10:20
do and when do you want those
10:21
contractual guarantees to start and then
10:23
from there we you we just kind of drill
10:26
down on the on and shop for the highest
10:28
contractual G guarantee for that
10:30
situation um I want your Insight on how
10:35
how do the annuity carriers approach
10:39
suitability I think that there's a
10:40
misconception out there in the in this
10:43
in the consumer world with annuities
10:45
that the annuity carriers don't care
10:48
they're just trying to sell they just
10:49
want their agent Army out there sell
10:51
sell sell I tell people all the time the
10:54
you know the annuity industry can't
10:55
regulate what an agent says but they're
10:57
very serious about suitability and
10:59
appropriateness of the product can you
11:02
go into that from the carrier side
11:03
because I know that you you know used to
11:06
um speak with them on a regular basis
11:07
and advise the industry where does that
11:10
land and and why should the C the
11:12
consumer be feel comfortable with the
11:14
suitability approach from the carriers
11:16
in the
11:17
industry uh thank you s
11:21
uh years ago decades ago I'm afraid that
11:26
that U statement from Stan they they
11:28
don't they just want to sell sell sell
11:31
decades ago that was the case with an
11:33
awful lot of them wow okay it's not the
11:36
case anymore no it's not now why for one
11:40
thing they have recognized that uh they
11:43
have obligations that perhaps they
11:45
didn't recognize before but it they're
11:48
also driven by the consumer forces that
11:53
have have over the the years said look
11:57
we we demand that that you guys put into
12:01
place some kinds of procedures policies
12:04
Etc to make sure that when one of your
12:07
agents sells a a contract an annuity
12:10
contract that it's the right thing for
12:12
the client and now I can say with
12:16
considerable uh certainty that there are
12:20
companies that are
12:23
extremely
12:25
uh not only interested but determined to
12:29
get the right product and an agent for
12:32
example now uh with almost every company
12:35
has to fill out a suitability
12:37
questionnaire and what does it ask says
12:39
well how much net worth does this client
12:41
have how much income does this client
12:43
have what is the what is the age of
12:45
course what do what are they trying to
12:48
do uh and where what kinds of
12:51
Investments do they have uh because we
12:54
want to know what else they have if
12:57
we're if we're recommending addition to
13:00
the products that they own these things
13:03
are now required and agent training is
13:06
now mandated in just about every state
13:09
so that you as
13:12
consumers can have
13:15
considerable uh certainty that Mo that
13:20
the the agent will have been told you've
13:24
got to do it suitably and has and has
13:26
been trained in how to do that
13:30
uh some companies are better than others
13:32
I would say if you're a consumer and so
13:35
and an agent is recommending uh asking
13:38
to come over and talk about annuities
13:40
there are a few things you should do
13:43
first number one if you have access to a
13:46
computer and you know that that agent
13:48
recommends a company find out about that
13:50
company find out let me stop you let me
13:52
stop you right there I don't think
13:55
agents should recommend a company you
13:58
know I think it should be if you're
14:00
looking you and I know you didn't mean
14:02
it statically like that but people
14:04
should understand if you're looking for
14:06
a solution you know remember my two
14:09
questions what do you want the money to
14:10
contractually do and when you want those
14:11
contractual guarantees to start that
14:13
agent should be able to show you three
14:16
to 10 three minimum companies that
14:19
provide that solution to you if if an
14:21
agent says I've looked at it and this is
14:23
the best one I think for you that's
14:25
that's not a sufficient answer I I agree
14:29
with you Stan but there are a lot of
14:31
agents who recommend only one and I I
14:33
simply wanted to look at that scenario
14:36
sure absolutely dead right um the agents
14:42
who can re uh work with more than one
14:45
company and that's most agents these
14:48
days has an obligation to go shopping
14:52
which is what Stan does yeah exactly
14:54
indeed I did for my clients I I didn't
14:58
recommend one company I look all of them
15:01
but there are some things you want to do
15:04
first of all if the a if the uh you
15:07
wanna I I think you should write
15:10
down write down what you want what you
15:13
don't want and in writing it down it'll
15:17
help you to clarify exactly what your
15:20
goals are and what you your things you
15:22
want to avoid and then when someone
15:26
recommends uh comes in with three to 10
15:30
uh I've always liked three I personally
15:34
I'm not sure I could handle 10 but um I
15:37
don't disagree with Stan saying you want
15:40
to be sure that this agent has gone
15:42
shopping sure when the agent re sits
15:47
down with you a couple of things are are
15:51
really
15:52
important number one if that agent talks
15:56
about any feature or whatever in that
16:00
annuity with the sales brochure and
16:03
Glides over it and you didn't understand
16:07
what he he or she said you need to say
16:10
you know I didn't understand what you
16:12
said could you explain that a little
16:14
better and if what you get is a
16:16
repetition of well you know it's so and
16:18
so find another agent well and I always
16:21
say John that if you can't explain it to
16:23
a nine-year-old don't buy it no offense
16:25
to nine-year-olds when I was first First
16:29
Learning Insurance back in the 70s uh I
16:32
started a progress of I'm sorry a
16:35
process that I uh used until uh I
16:39
retired I when I had a new thing that I
16:42
wanted to look at I would explain it to
16:44
my wife who is very very smart lady but
16:48
she's not an annuity expert and then I
16:50
would say explain it back to me right
16:53
she could not do that it was my fault I
16:56
didn't make it clear so if you have an
17:00
agent who's talking to you about income
17:02
writers or
17:04
whatever you need to know what it will
17:06
do yeah what it won't do and if that
17:09
agent can't explain it
17:12
correctly uh just say thank you very
17:15
much and find another agent and I always
17:19
tell people if it sounds too good to be
17:20
true it is every single time without
17:22
exception with annuities um you've got
17:24
to be very careful I if I had a vote and
17:27
and I told I told my my CEO this the
17:29
other day if there was a person that I
17:31
could appoint as annuity Zar other than
17:34
myself of course John it would be you um
17:38
if your annuities are and let's just
17:39
hypothetically look at that how would
17:41
you make this industry better because
17:44
with 10,000 Baby Boomers reaching age 65
17:47
every single day I call that a
17:49
demographic tidal wave of people looking
17:51
for Solutions transfer of risk
17:53
contractual guarantees Etc what would
17:56
you do to improve the end
17:59
industry appeal and also reputation what
18:03
would you
18:05
do uh well the first thing I would do
18:09
most insurance agents do not want to
18:11
hear this but I am very sincere about it
18:15
I would say if you are going to
18:18
recommend index annuities you need to
18:22
have a special license I agree and let's
18:24
stop right there and part of that lure
18:27
would be they would have to read and
18:29
take a test on the book that that John
18:32
co-authored with Jack Maran called index
18:34
annui is a suitable approach that would
18:36
be the that would be the book but go
18:38
further I'm so for this John I can't
18:41
tell you so you're saying it it to sell
18:44
fixed index annuities the go- go product
18:46
right now the bad chicken dinner product
18:48
of
18:49
choice you have to have a separate
18:51
license correct and the reason I believe
18:54
that is that the insurance license that
18:58
examination in every state is pretty
19:01
darn easy yeah it doesn't require
19:04
in-depth understanding index annuity
19:07
products most of them are relatively
19:10
complicated many of them are so
19:13
complicated that even experts have
19:16
trouble understanding yes I can tell you
19:19
and not be U worried that I'm saying the
19:22
wrong thing that most agents more than
19:27
half don't don't understand what they're
19:30
selling I agree with that I think that's
19:33
being
19:33
generous well I would I would put that
19:37
percentage higher actually yeah and the
19:39
thing is uh when I used to give uh
19:42
presentations around the country to to
19:44
agents I would ask don't raise your
19:46
hands because I don't want to embarrass
19:48
anybody
19:49
but how many people have actually read
19:52
the annuity contract I would bet that
19:55
the percentage is not higher than 5%
19:59
right they read the marketing material
20:02
right and they say that's enough it's
20:06
not the the agent needs to understand
20:10
what it will do and what it won't do let
20:11
me give you some examples that you might
20:14
want to use if you are considering an
20:16
index
20:18
annuity uh most of them are being sold
20:21
today with what are called income
20:22
writers and they simply provide in
20:25
addition to the regular contract a
20:27
guaranteed income under certain
20:30
conditions and that that uh writer has a
20:33
cost an annual cost by the way index
20:36
annuities typically have no annual cost
20:39
and no front-end cost uh except if
20:42
there's a writer like this so the writer
20:45
might say it's going to cost you 75
20:47
basis points that's that's uh Insurance
20:50
speak for three4 of 1% per
20:53
year and they'll say that's what it is
20:57
okay but if I'm able to increase the
21:01
guaranteed amount due to how well my
21:04
contract has has been performing which
21:06
is called a stepup option and most of
21:08
them have it does does that mean my cost
21:11
will still be 75 basis points no it
21:14
doesn't in most contracts the the fee
21:18
will go up correct that's it's important
21:23
when you say okay is that is that the
21:25
current cost what is the guarantee cost
21:29
uh you're saying that uh this can give
21:32
me an interest rate let's say it's a
21:34
multi-year guaranteed annuity sure
21:36
interest rate of 4% for how long is that
21:40
4% guarantee right and after the
21:43
guarantee what is the minimum that they
21:46
can give me right now and can we
21:49
transfer it after the surrender charge
21:50
to get a higher rate or move it Etc I
21:53
you know I totally agree with that might
21:56
I got a question for you most people
21:57
just cavalierly that they hate all
21:59
annuities because they've seen the ad
22:00
and always say well if you hate all
22:02
annuities then you hate your Social
22:03
Security payment because that's an
22:04
annuity payment if you hate all
22:05
annuities you hate your pension because
22:07
that's an annuity um how would you
22:10
combat the I hate all annuity Mantra out
22:14
there if you're the annuities
22:16
are okay well number one the problem is
22:20
education and it's a long-term solution
22:24
but those people who say and I've talked
22:27
with attorneys and accountant who say
22:29
basically that well uh I hate all
22:32
annuities and I used to give continuing
22:35
education to accountants and
22:37
periodically I'd get somebody and I'd
22:39
say okay why well I hate them no no why
22:44
yeah we would examine each one well
22:46
they're too expensive you know that's
22:49
absolutely possibly correct of one kind
22:53
of annuity right variable deferred
22:55
annuity particularly with an income
22:57
writer would cost you more than 3% per
23:00
year for the life of the policy with no
23:03
Rider will cost you 0 per year so where
23:08
are all the fees that you're talking
23:10
about typically here's what happens and
23:13
they talk about annuities as if they're
23:15
all the same right and I tell my
23:16
students this any sentence that begins
23:19
with annuities are dot dot dot should
23:21
not even be finished because it'll be
23:23
nonsense right it's like saying all
23:26
vehicles have four wheels it's like
23:29
saying I hate all restaurants or I hate
23:30
all trucks um when you say I hate all
23:33
annuities it it's it's it's ludicrous
23:35
but I do think the annuity industry has
23:37
not done a good job of a consistent
23:40
simplistic message um of what annuities
23:43
do which is they transfer risk their
23:46
risk transfer products their risk
23:49
transfer contracts and I don't know why
23:52
they keep gravitating toward the growth
23:55
story John I guess it's because it's the
23:58
sexy thing to do but in my opinion we
24:01
should be talking about the transfer
24:02
risk guarantees that these annuity types
24:05
specific annuity types provide instead
24:08
of talking about potential hypothetical
24:11
theoretical back tested stuff by the way
24:14
on the back tested I know back tested is
24:17
is illegal in some states where you say
24:19
well if you owned it 10 years ago this
24:21
index annuity you know this is what
24:23
you're going to earn um what's your take
24:26
on that would you allow back test
24:30
I have never I've rarely seen back
24:33
testing that I had any respect for at
24:35
all and here's why they will say okay uh
24:39
this particular index annuity is going
24:42
to give you 60% of whatever is let's say
24:44
the S&P 500 uh you're going to get 60%
24:48
uh if it goes up but if you go down
24:50
you're going to get nothing that's a
24:51
typical index annuity and they'll say
24:54
okay where if you had bought this
24:56
annuity in 1975
24:58
how would you have done and they look at
25:00
the index that you picked and they they
25:04
back test but they back test using that
25:07
60% which would not have been the case
25:10
every year that percentage which by the
25:13
way is not guaranteed that percentage
25:15
can go up and down because the market
25:19
goes up and down and the risk goes up
25:21
and down but Stan just said something
25:23
that I hope you all will listen to these
25:27
are invest ments to a degree but most
25:31
annuities are in are riskmanagement
25:34
tools there are only a few things you
25:37
can do with risk you can assume it you
25:40
can eliminate it you can reduce it or
25:43
you can transfer it let's say the risk
25:46
is that you're going to have an auto
25:47
accident you can get rid of it don't
25:49
don't don't drive you can reduce it well
25:53
drive
25:54
better uh you can um you can retain it
25:59
uh I'm not GNA have any
26:01
insurance or you can transfer it and say
26:05
I can't handle that risk uh you all do
26:09
that with your homeowner's insurance and
26:11
your life insurance I can't handle the
26:13
risk that I would die tonight and my my
26:16
family needs an income but it's died
26:18
with me or my home burned down most
26:22
people can't afford to to build their
26:24
their home again so they transfer the
26:26
risk that's what a new do and I would
26:30
tell insurance companies look you don't
26:34
do that you don't talk about risk
26:36
transfer and I know why I've heard
26:39
insiders uh from insurance companies say
26:43
the public won't understand that well
26:47
you know I think you're smarter than
26:48
that in fact I know you're smarter than
26:51
that if it were simply put to you in
26:55
simple English you can either keep this
26:57
risk
26:58
uh of having too little what's the one
27:02
big risk that everybody worries about in
27:05
their their uh 60s and 70s running out
27:08
of money yep it's it's called it's
27:10
called Longevity risk and let me
27:12
interject right here one of the things
27:13
that I do is I try and I think one of my
27:15
my skills is to simplify annuities and
27:18
how they are explained I've come up with
27:20
an easy acronym called pill that
27:23
explains transfer of risk P stands for
27:25
principal protection I stands for income
27:27
for life L stands for Legacy and the
27:30
other L stands for confinement care
27:31
long-term care if you don't need to
27:33
transfer risk to solve for one or more
27:35
of those issues principal protection
27:37
income for Life Legacy long-term care
27:38
confinement care you don't need an
27:40
annuity in my opinion and if I was the
27:43
advertising agency for the annuity
27:45
industry of which John Olsen would be
27:47
the annuity are it would be a very
27:49
simple ad John it would be a take on the
27:52
got milk at if we all remember the got
27:54
milk where they had celebrities and they
27:55
had the milk mustache got milk the ad
27:58
would say this got guarantees question
28:01
mark I have a t-shirt that I wear around
28:03
that's what people are looking for I had
28:06
someone ask me the other day John how's
28:08
business stand the annuity man well
28:10
we're we're doing record numbers why
28:13
because the demographic tial wave of
28:15
people looking for contractual
28:16
guarantees could care less about
28:18
politics they could care less about
28:20
interest rates they could care less
28:22
about stock market all they care about
28:24
is chapter two of their lives and they
28:26
want guarantees period
28:28
and essentially fixed annuities are all
28:33
about guarantees and one other thing
28:37
they uh he mentioned the word mortality
28:40
risk there is one thing that's
28:42
interesting if if an annuity is giving
28:45
you a projected return of
28:49
5.1% and the CDs out there are 4% you
28:52
say this looks too good to be true how
28:55
can they do it here's how they can do it
28:58
the insurance company sells an annuity
29:02
to 1 million people and they know that
29:05
they have to reserve that is to say set
29:08
aside enough funds to pay the income
29:12
that they have guaranteed to all million
29:15
people but they don't have to have
29:18
enough to to do that for the next 40
29:22
years why because some of them won't be
29:25
here in 40 years right those who don't
29:28
make it those who die along the way the
29:32
money that the insurance company would
29:34
have had to pay those people can now be
29:38
paid to the the people who didn't die
29:41
that's why mortality risk or or
29:45
longevity risk I'm sorry it's it's
29:47
actually it's the same it's the same
29:50
thing there are there is only one
29:53
thing on the planet that can give you
29:57
that risk and that's
29:59
annuities and I agree with that John and
30:01
one of the things I tell people all the
30:02
time one of the biggest misconceptions
30:04
and again the annuity industry has done
30:05
a poor job with this is a lot of people
30:06
will think well Stan the annuity man and
30:09
John Olsen if I die the evil annuity
30:11
company keeps the money no you don't
30:13
have to structure it that way you can
30:14
structure it so that the annuity
30:15
companies on the hook I want people to
30:17
really lean in and listen to what I'm
30:18
getting ready to say you can structure
30:20
the lifetime income stream so that the
30:23
annuity companies on the hook to pay as
30:25
long as you're breathing if it's joint
30:26
life as long as both of you either one
30:28
of you are breathing but when you pass
30:30
or when that second person passes away
30:32
you can contractually structure the
30:35
policy so that 100% of any unused money
30:38
goes to the beneficiaries and the
30:39
annuity company does not keep a penny I
30:43
need people to be clear about that I
30:45
repeat that 15 times a day to People
30:47
John that think that the money goes poof
30:50
when you die yes that's one way to
30:51
structure it but 99% of the people that
30:54
we work with do not structure what's
30:57
called life only
30:58
right and and Stan I just was looking
31:01
yesterday uh I get KX uh which is a uh a
31:06
thing for Professionals in annuities and
31:09
I was looking at their report for the
31:12
first quarter of 200 21 and the kind of
31:17
annuities that people bought and
31:20
something like
31:22
60% of the people who bought annuities
31:25
bought the thing stand just described
31:29
it's called Cash refund and it says this
31:32
I'm going to pay you for as long as you
31:33
live or for as long as you and your
31:35
spouse live right if you don't get back
31:38
the amount of money that was put on
31:42
income that that that you had at that
31:44
time then the balance is going to be
31:47
paid to your beneficiary in a check over
31:49
half the people very few people uh get
31:53
life only although by the way if you
31:57
have nobody that you care about you're
32:00
single and either that or you have
32:03
children but you don't like them uh and
32:06
you can say I want the insurance company
32:10
to be able to stop paying whenever I die
32:13
and that then will give you the single
32:16
highest guaranteed income available for
32:20
life on the planet there is no other
32:23
instrument that can do that but most
32:25
people look at that and say what if I
32:28
next month so the cash refund option
32:30
that Stan has described is I don't
32:33
believe I've sold two lifeon in my
32:37
entire career they were both unmarried
32:41
with no children sure that wanted the
32:44
highest income they could
32:46
get everybody else uh like the the you
32:50
can structure them the way that you want
32:53
when you hear they're customizable I
32:55
tell people that that all the time I
32:57
wanted to to Pivot a little bit
33:00
John we've been around a long time both
33:02
of us and we've been in the industry for
33:04
for a long long time um anytime there's
33:07
low a low interest rate environment
33:10
that's when Banks and brokerage firms
33:12
and annuity companies come up with with
33:14
um products out of midair I mean they
33:16
just kind of invent them to to attract
33:18
customers and attract premium one of the
33:20
go- go products right now that's being
33:22
sold primarily in Banks and brokerage
33:24
firms is what's called a buffered
33:25
annuity now John you're going to get a
33:27
kick out of because I call it a co-pay
33:29
annuity because it is kind of like a
33:32
co-pay because what you're what they're
33:34
saying is you're going to get a little
33:36
bit extra upside as compared to an index
33:39
annuity but but if it goes down you
33:42
might have to share in that downside
33:45
risk which what I.E the co-pay I am I am
33:50
I can't wait to hear your take on what
33:54
these buffered annuities what what do
33:56
you think about buffered annuities I get
33:58
a lot of calls on them I don't sell them
34:00
for a lot of reasons I don't believe in
34:01
the concept what's your take on Buffer
34:04
annuities John well first of all uh
34:08
you're you're absolutely right cop
34:10
sounds sounds right the problem with but
34:14
they're also called structured annuities
34:16
the same thing I understand I just think
34:17
copay drives home the
34:20
fact because you're you're you're
34:22
sharing in the risk right if you have
34:25
one of these annuities typically he'll
34:27
say this we're going to give you more
34:29
interest than you would have gotten from
34:31
an a straight index anity and if it
34:34
loses money will'll will absorb the
34:36
first 10% or 15% or 20% you get to
34:40
select that and then if the if there is
34:44
a really bad year and it drops more than
34:47
that amount you're on the hook for the
34:49
excess what strikes me is that's
34:52
backwards yes it is because what do you
34:56
want to protect yourself against a minor
34:59
loss or a catastrophic loss because if
35:02
you select let's say a 10%
35:06
loss and they're going to eat the 10%
35:09
and the and the market goes down 38%
35:12
which it has done before in one year
35:15
you're stuck with 28% of that
35:19
loss that's G to hurt a lot more than if
35:23
you had said no I'll take the 10 but
35:25
they don't give you that option not only
35:28
that they are complicated because most
35:31
of them are tracking indexes that
35:35
haven't been around for a while y they
35:37
have no track record and to understand
35:41
them uh requires go by the book index
35:45
annui is a suitable approach Jack and I
35:47
wrote that because of the fact that
35:50
these products were so complicated
35:52
nobody knew how they worked well and
35:55
also too these are great bull market
35:57
products John the these are fear
36:00
products sold in a bull market and
36:03
meaning that everyone's jittery about
36:05
the the the rise of the markets um but
36:07
they want to protect their downside
36:09
that's kind of the fear approach with
36:10
with too many index annuity um
36:13
presentations um as well but the point
36:16
is with the buffered
36:18
annuities I just challenge anyone to
36:20
explain the to the detail what they own
36:23
from a 30,000 foot view I guess it looks
36:26
pretty good but if you know the details
36:29
of it then then I challenge you to to
36:32
validate the purchase of it and for any
36:35
advisers that do happen to be listening
36:36
and want to challenge me on that come on
36:38
bring it um I have no problem you know
36:40
arguing that point um but I just think
36:43
that buffered
36:44
annuities people aren't getting what
36:46
they think they're getting and it and it
36:48
bothers me but let but let me ask you
36:50
one you brought something up that I I'm
36:51
dying to hear you take on I'm not a big
36:54
fan of these these indices indexes
36:58
created out of midair based on an
37:00
algorithmic back test to look for a
37:03
return you what drives me crazy John is
37:06
is is you'll have a presentation someone
37:09
will call me say well this guy presented
37:10
me this index annuity or buffer annuity
37:13
with this this index it hadn't been
37:14
around but if i' had have owned it 10
37:16
years ago this is what I would have made
37:18
how's that even possible how do you back
37:21
test something that's never been around
37:24
well is that as disturbing to you as it
37:25
is to me well it is disturbing they use
37:28
proxies and they say well uh this hasn't
37:31
been around for a while but it that
37:34
index tracks x and x has been around for
37:37
a while so we'll use x the the problem
37:41
is if somebody has to say but you would
37:44
have gotten this and it hasn't been
37:47
around that should be enough for you to
37:49
say thanks but no thanks exactly but but
37:53
but they are selling transfer of risk
37:55
and guarantees that's what it's about
37:58
when you're 95 years old and you're
38:01
still alive you can't work at
38:03
Walmart you you know you need that
38:06
income and you need it to persist for as
38:09
long as you live no matter what and you
38:13
can't do that with these products that
38:16
get cute yeah that's a good way to put
38:19
it um also wanted to ask you about the
38:22
word fiduciary and it drives me a little
38:24
crazy because I think fiduciary which is
38:26
the the southern definition of that is
38:28
putting the client's interest ahead of
38:31
yours as the selling agent or adviser in
38:33
my opinion that should be automatic and
38:36
involuntary if you're in the financial
38:38
services business you should be a
38:40
fiduciary period with everything that
38:42
you
38:43
do but that's not the case in a lot of
38:45
cases and fiduciary seems like the next
38:48
Hammer of Regulation that's coming down
38:52
maybe it's well maybe we need it what's
38:54
your take on this whole fiduciary
38:56
argument and how it's going to affect
38:58
the financial services um
39:01
industry okay well first of all there is
39:03
fiduciary is is a standard of care that
39:07
as Stan says means that the fiduciary
39:11
has put your interest ahead of his or
39:14
her own that's the the basis but the
39:18
fiduciary standard there's not one there
39:20
are several for example a lawyer has a
39:24
fiduciary duty but it's not the same
39:25
Duty as a portfolio manager right they
39:28
have different things but the fiduciary
39:31
standard in the financial services
39:34
industry that by the way applies to all
39:37
investment advisers by definition it
39:40
also applies to anybody who claims to
39:44
have special expertise a lot of Agents
39:46
don't know this but if I'm a clu
39:49
chartered life
39:51
underwriter uh or cfp for example I'm
39:54
not but there are a lot of them out
39:55
there you have to agree to be a
39:57
fiduciary in order to get that
40:00
designation right but most insurance
40:03
agents are subject to that socalled
40:05
suitability standard but that's changed
40:08
folks in two th since June of
40:13
2020 if you're recommending an annuity
40:18
you're going to have whether it's
40:19
qualified or non-qualified in a whatever
40:23
you're going to have to deal with best
40:26
interest
40:27
because the NAIC model regg and the
40:31
state uh that have adopted it will will
40:35
adopt that fundamental thing that says
40:38
you have to put the client's interest
40:40
first and by the way that model
40:42
regulation that you and I talked about
40:45
San that uh your agents will be subject
40:50
to that says that not only they have to
40:53
put your interest first well my I'm the
40:55
only agent I don't deal with agents
40:57
because you know talking people your
41:01
consumers the agents that do deal with
41:04
they're going to have that duty of
41:08
putting your interest first but they're
41:10
going to have more they're going to have
41:12
to give you documents that describe what
41:16
they've recommended right why they've
41:18
recommended it and believe it or not
41:21
whether they're licensed with one
41:22
company two companies or two companies
41:25
more and more but they only write with
41:28
one they have to do all of that they
41:30
have to tell you how they're compensated
41:32
and if you ask they have to tell you
41:35
what their compensation is that I on the
41:38
compensation side I have a great idea
41:40
for the industry that could solve a lot
41:41
of problems but it'll never happen
41:43
because it makes too much sense and that
41:45
is if every single annuity type once
41:47
again there's many different types of
41:49
annuities but if all annuity types had
41:52
the same commission level preferably low
41:55
then that would take out the the drive
41:58
for some agents to push a product based
42:00
on a high commission I I I think that
42:02
solves the the problem I don't think
42:04
that will ever go through but if if you
42:06
think about it if the immediate annuity
42:09
had the same commission level as the MAA
42:11
which had the same commission level as
42:12
the index annuity which had the same
42:14
commission level as a deferred income
42:16
annuity or a CAC then it's going to
42:18
force literally the agent or adviser to
42:22
to recommend the suitable product that
42:24
would provide the best solution contract
42:27
for the goal I know that's never going
42:29
to happen John but what's your take on
42:31
that well here we have to disagree and
42:35
uh oh here we go all right and the
42:37
reason for that is this there are some
42:39
products that require ongoing
42:42
monitoring and the commission structure
42:45
that most people have is wrong it it's
42:49
it it's it's all upfront most agents get
42:52
that if they sell an annuity they get
42:54
the whole thing up front and there's
42:56
nothing and let's stop there for and
42:59
I've told this to people before but this
43:00
a good time to drive that home again the
43:01
fact that that commission is is not is
43:05
if you put $100,000 in any type of
43:07
annuity you're G to see $100,000 on your
43:09
statement even though the agent got paid
43:11
you can call it hidden you can call it
43:13
buildin you can call it part of the
43:14
administrative cost but it is what it is
43:16
but keep going on some need ongoing
43:19
management okay uh there are products
43:23
variable deferred annuities for example
43:25
or index annuities with
43:27
uh where there's a choice of indices
43:30
sure a
43:32
prudent agent will every year be meeting
43:36
with the client and saying let's see how
43:38
that index worked and perhaps you want
43:40
to have more than one index Etc what is
43:44
needed and I'm sure Stan will agree with
43:46
this is to have the
43:50
compensation uh mirror the work that
43:53
you're doing I used to tell wholesalers
43:56
who tried to get me to sell their
43:58
products I said no Trail no sale what
44:01
does that mean it meant I don't want 6%
44:03
upfront I want as a a certain amount
44:06
every year because I'm going to be
44:08
earning it every year there the problem
44:11
is that there are products that need
44:14
that and there are products that need
44:16
absolutely none no I agree it's kind of
44:19
like when yeah I agree with I agree with
44:21
that but I do think that too many sales
44:24
and recommendations are based with with
44:27
you know the the bad agents out there
44:29
that are just looking at the highest
44:30
commission I have internal wholesalers
44:32
call me all the time and they get
44:33
frustrated because most agents call in
44:35
and say what's the highest commission
44:37
product out there I can sell and then
44:38
they go do you square peg into round
44:40
hole selling which is which is um which
44:43
is kind of sad I do think that the
44:45
annuity industry is going to more of a
44:47
direct consumer model which I have
44:49
pioneered out here um so you know when
44:51
John talks about meeting with the client
44:52
you know we do that via zoom and we do
44:54
that via on the phone and have clients
44:56
and all 50 states I do think that
44:59
eventually the annuity industry will
45:01
will be headed down that path right now
45:03
it's it's early and you know as they say
45:05
John Pioneers take all the arrows and
45:07
we're we're that we're those people but
45:09
I do think the commoditization of what
45:13
annuities are Commodities in my opinion
45:15
once people figure out that you you need
45:17
to shop for annuities like you shop for
45:19
a plane ticket um I think that the
45:22
industry it will be a better industry
45:24
and more Pro consumer industry as
45:26
opposed to you know this is the this is
45:28
the hot product that you need to sell
45:30
right now based upon what an in internal
45:32
wholesaler is pushing you to do well I
45:35
certainly agree with Stan that the
45:39
commission structure for annuities needs
45:42
to be changed it needs to be changed
45:44
because it doesn't mirror the work that
45:47
is done I disagree with him in that I
45:51
would not pay the same commission for
45:53
something that requires ongoing
45:54
monitoring as as for a
45:57
that it's fire and forget you don't need
46:00
it but I'm okay I'm okay with that why
46:04
why not have the
46:06
annuity frankly if you paid a percentage
46:10
every year that would work but let me
46:13
address what stanard said about they
46:15
need to change this that's already
46:18
happening and here's why in the new NAIC
46:23
model regulation that agent not only has
46:26
has to tell you what he's selling you he
46:29
has to tell you what he didn't sell you
46:32
and why and that's going to allow you
46:36
the
46:37
consumer to to to be able to be more
46:41
confident that this guy is not selling
46:43
simply the highest product because if he
46:46
is then he's going to have real trouble
46:50
being honest on those forms that he has
46:52
to give
46:53
you it is a I I totally agree
46:57
um John we're coming up on the on the
46:59
end of the segment but I wanted you to
47:01
kind of if you want to give some last
47:03
words to the um to the viewers and the
47:05
listeners from a consumer standpoint on
47:08
just you know annuities in general and
47:10
where you see the industry headed um and
47:13
why it's important for them to
47:14
understand that okay thank you uh pure
47:18
uh unadulterated
47:20
self-interest this is my for the podcast
47:24
listeners um for the viewers they just
47:26
saw him hold up a for the podcast
47:28
listeners he just held up a book called
47:30
John Olsen's guide to annuities for the
47:32
consumer once again we'll have that link
47:34
on our site where you can go purchase
47:36
that but that would be a good go-to
47:38
source and an objective resource whether
47:40
you're considering me as your agent or
47:42
someone else is your agent adviser
47:44
that's certainly that's certainly where
47:46
to go anything else John yeah well where
47:49
where are we headed we're headed to more
47:52
regulation we're headed to much much
47:55
more scrutiny of suitability and one
47:58
thing that's interesting is there are
47:59
two diametrically opposed Trends
48:02
happening in the same time in the same
48:04
industry you have people saying we have
48:07
to go get back to the basics we're going
48:10
to start selling products that that
48:13
don't have a lot of whistles and bells
48:15
in fact we're going to stop selling the
48:16
stuff that has whistles and bells and
48:18
you have another company right across
48:21
the street that says we've got to have a
48:24
new thing with whistles and bells both
48:26
Trends are happening we don't know who's
48:29
going to
48:30
win no I I agree with that I think that
48:32
the industry is changing you know on a
48:35
on another podcast we'll have you on
48:36
we'll talk about more about the trends
48:38
and where me and you are predicting
48:39
where things are going to go but I
48:41
really do appreciate you being on John I
48:43
mean once again John Olsson annuity
48:46
royalty definitely and he knows his
48:48
stuff and I'm just so glad that he's a a
48:50
good resource for us and once again
48:52
we'll have him uh we'll have a specific
48:54
page for him permanently on our site so
48:56
you can you know go to his site you can
48:58
link to his site you can link to his
48:59
books if you want to buy them you can
49:01
replay this this um this podcast but
49:03
John I really appreciate you being here
49:05
and thanks everyone for joining me on
49:07
the number one annuity podcast on the
49:09
planet fun with annuities
49:16
[Music]
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